Setting Time in Vicidial

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Setting Time in Vicidial

Postby lemic » Thu Jul 02, 2009 10:51 am

hello just want to ask how do i set the time in vicidial? the one that is displayed on top. cause its not the same on the system i have.
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Postby gardo » Thu Jul 02, 2009 11:06 am

Run as root: system-config-date
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Postby lemic » Thu Jul 02, 2009 11:35 am

tnx for the quick response.
already set on system-config-date.

but strangely on vicidial web page its not the same as the one i set on my linux.

How do i sync the time?
lemic
 
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Postby gardo » Fri Jul 03, 2009 9:34 am

Is this on the agent interface?

lemic wrote:tnx for the quick response.
already set on system-config-date.

but strangely on vicidial web page its not the same as the one i set on my linux.

How do i sync the time?
http://goautodial.com
Empowering the next generation contact centers
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Postby lemic » Fri Jul 03, 2009 4:36 pm

yes it is on my agent's time gardo,,, its not the same with my server and admin page in vicidial....

what is reason for this.. i really need help. its keeping me not to call...
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Postby dal » Fri Jul 03, 2009 8:53 pm

where can we find the sys-config-date? that is also my prob about the time
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Postby oshonubi » Thu Jul 16, 2009 12:14 pm

Any suggestion on how to keep the agent screen time sync with the server or terminal time? My agent screen time is completely different from both the server time and my system time.
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Postby webgurru » Thu Jul 16, 2009 1:58 pm

After setting up your system time with above command. Goto Admin->Servers->Vicidial page and change
Code: Select all
Local GMT: -5   (change this to your GMT offset)


Also change this for individual phone from Admin->Phones->MODIFY change
Code: Select all
Local GMT: -5  (change this to your GMT offset)

Do this for every phone.

oshonubi wrote:Any suggestion on how to keep the agent screen time sync with the server or terminal time? My agent screen time is completely different from both the server time and my system time.
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Postby webgurru » Fri Jul 17, 2009 4:32 am

Just type this command system-config-date on root prompt and press enter :D

dal wrote:where can we find the sys-config-date? that is also my prob about the time
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Postby oshonubi » Sat Jul 18, 2009 10:06 am

I did and got another problem "Your session has been disabled". What could be the cause?
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Postby williamconley » Sat Jul 18, 2009 3:12 pm

does this persist or did it just happen when you changed the time in the server?

is your computer set to the same time as the server?
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Postby oshonubi » Mon Jul 20, 2009 2:18 am

It happened when I changed the time on the server. My computer has the time time with the server
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Postby williamconley » Mon Jul 20, 2009 7:38 am

so it just happened ONCE?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby benomg » Wed Aug 05, 2009 10:25 pm

I needed a reboot after following webgurru's steps for all the changes to go through.
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