Time Synchronization
Posted: Thu Jul 02, 2009 11:54 amHelp,,I have this problem.
my time on my server is not the same as what is displayed on the agent's screen nor on the manager's scree. How do i sync their times?
also on the agents screen when they login and press the resume button after a few seconds a popup message appears saying your session has been paused. how do i fix it. its preventing my agents to call.
tnx in advance
my time on my server is not the same as what is displayed on the agent's screen nor on the manager's scree. How do i sync their times?
also on the agents screen when they login and press the resume button after a few seconds a popup message appears saying your session has been paused. how do i fix it. its preventing my agents to call.
tnx in advance