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server client time

PostPosted: Sat Jul 18, 2009 12:26 am
by john_usc
I am using VICIDIAL web-client version: 2.0.5-203 BUILD: 90323-1554 . Problem I am having is my server time and cliebt time both are off few ours . How can I fix that. I change the ip address of the server and already ran the script update_server_ip and rebooted the server but times are still off then actual.
Thanks

PostPosted: Sat Jul 18, 2009 8:11 am
by gardo
The timezone set on a default VicidialNOW install is GMT -5 (EST). Check if your workstations are also on GMT -5.

PostPosted: Sat Jul 18, 2009 1:10 pm
by john_usc
ok this is what I had to do to fix this problem.

First set : Fix the admin type:

I am at GMT -7
the server time was at Gmt -5
so I went to admin, server and set it to GMT -7

But I still was having problems so I ran this command
ln -sf /usr/share/zoneinfo/UTC /etc/localtime
(for more detail read this
http://forums.theplanet.com/lofiversion ... 39853.html
)


and rebooted the server. This fixed my admin time. But my agent time was still having the problems....

So I went to phones individually and changed the GMT there to -7 too.

and that fixed the problem.

So now my admin and agent time are fine. hope this helps someone in future

Thanks

PostPosted: Sat Jul 18, 2009 1:11 pm
by john_usc
special thanks to gardo! for guiding. Thanks a lot!