calls not throwing to agents
Posted: Thu Jul 30, 2009 3:56 am
hi all,
I have downloaded lastest version of vicidialnow CE 1.2 and setup. Everything seems ok. Done as per manual. Now if i do manual calls, the calls are connecting but when i do predictive dialing, calls are throwing and in my provider the calls are answered too but they are not getting to agents. Agents doesnot get any calls whereas in voipswitch calls are shown as answered as well as in astrisk log too.
Nothing configuration has been changed but couldnot make it work.
Plz advise.
I have downloaded lastest version of vicidialnow CE 1.2 and setup. Everything seems ok. Done as per manual. Now if i do manual calls, the calls are connecting but when i do predictive dialing, calls are throwing and in my provider the calls are answered too but they are not getting to agents. Agents doesnot get any calls whereas in voipswitch calls are shown as answered as well as in astrisk log too.
Nothing configuration has been changed but couldnot make it work.
Plz advise.