vicidial.org

Hi to all, one question, what is the normal load average, in order for the system to function in the optimal way.

Thanks in advance for your help.

Jaime Gonzalez.

There are a lot of views on that, and if you search you may find them. I have found that a good beginner benchmark is to stay below 50%. So if you have a single processor: under .5

Peaking above that every now and then doesn't seem to present an issue, but cruising over 50% is generally when you get system instability.

Now: Everyone else register an opinion. I'd love to have some comparisons.

Thank you very much for your response.

Well, i have a dual single core processor server, and i have one campaign at the moment with 5 agents dialing at 1.4 dial level ratio mode. Separately i have 4 sometimes 5 agents dialing manually but without vici, they just use the extensions on the server with physical phones, and my campaign load average usually comes and goes from 1.50 to sometimes even 10!!! but i dont usually have any issues.

This seems pretty high for 5-10 agents, compare:

http://www.vicidial.org/VICIDIALforum/v ... php?t=7062

Currently, with 35 agents on server 1, dial level 6.5 on ADAPT_AVERAGE, ~60 calls being placed, server 2 is Apache + MySQL :

Could it be that it happens because i have everything in one server only?

Thank you for your help.

Jaime Gonzalez.

When we were on a single server, with ~20 agents on it, loadavg was around 1.4-1.5 with rare spikes to around 2.5-2.8 with predictive dialing with max ratio 5.
Dell 1850, 2 x 3.0GHz Xeon HT, 2GB RAM, 2 x 36GB SCSI disks in software RAID1, Debian 4, 64 bits.

Here is the old info I've posted before we moved DB and apache to another machine:
http://www.vicidial.org/VICIDIALforum/v ... 3454#23454

However, since you do not have problems, don't worry too much

Thank you very much for this information, it was very helpful.

Jaime Gonzalez.