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How to store phone info into computer

PostPosted: Fri Jul 31, 2009 4:58 am
by webgurru
Hi,

I have configured softphones on every computer with a fixed extension. Now when I login to agent screen it ask me phone extension first and then user details, as phone extension is same for all agents on that particular computer. I just want to ask is there any way to store phone information so that when agent login to that computer it will just ask for user login information not the phone info?

Best regards

PostPosted: Fri Jul 31, 2009 7:36 am
by mflorell
Yes, just add this to the URL:
?pl=EXTENSION&pp=PHONEPASSWORD

PostPosted: Fri Jul 31, 2009 11:00 am
by webgurru
Hi Matt,

Thanks. It worked like charm.

Best regards,

mflorell wrote:Yes, just add this to the URL:
?pl=EXTENSION&pp=PHONEPASSWORD