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Paused agents. Urgent please help
Posted:
Mon Aug 10, 2009 5:24 pmby john_usc
My agents show up in admin section as paused even though they are on call and some agents are just on pause even though the resume button is clicked.
I am using vicidial 2.0.4-153
Centos
Thanks
thanks
Posted:
Mon Aug 10, 2009 7:57 pmby brett05
upgrade to vicidial 2.0.5 this probleme is sloved at this version
thanks
Posted:
Thu Sep 24, 2009 3:29 pmby mmixx
we also got the same problem but not like john... we are using 2.0.5 and still the problem occurs.
our vicidialnow version is
VERSION: 2.0.5-173
BUILD: 90320-0424
Posted:
Thu Sep 24, 2009 6:45 pmby mflorell
Loadavg when this happens?
Network connections?
kind of workstations used by agents?
Posted:
Mon Oct 19, 2009 6:17 pmby lemmor27
so any suggestion of specs of the of stations of agents.
this is a major issue with us specially clients are watching the RTD.
we thought of upgrading to 2.05 but since with what stated here that even that release have some issues with it. we might also consider your recommendations.
thanks
Posted:
Mon Oct 19, 2009 7:10 pmby williamconley
and remember to post your full system information, this may help to find a similarity between those with the problem (vicidialnow version or method of installation, vicidial version, asterisk version, zaptel version, any other software installed beyond the stuff auto-installed with the iso and hardware basics such as CPU & any digium or other cards)