Sales records should not be dialled again

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Sales records should not be dialled again

Postby webgurru » Tue Aug 11, 2009 11:54 am

Hi,

In one of my campaign phone number is the primary key to sell. If agent sold on one telephone it should not be called again within the campaign. Problem which I am having at the moment, once agent disposition one record as a sale if someone else manually dial the same record system allow to dial. Is it possible to stop this, once lead is dispositioned as sale record should automatically be marked as DNC for that campaign.

Best regards,
webgurru
 
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Postby mflorell » Tue Aug 11, 2009 10:01 pm

In SVN trunk we have a new DNC status flag that you could set for the SALE status.
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Postby webgurru » Wed Aug 12, 2009 4:51 am

Hi Matt,

Sorry, I don't understand where to set this. Please explain more.

Best regards,

mflorell wrote:In SVN trunk we have a new DNC status flag that you could set for the SALE status.
webgurru
 
Posts: 147
Joined: Thu May 07, 2009 11:10 am
Location: United Kingdom

Postby mflorell » Wed Aug 12, 2009 6:35 am

SVN trunk is the stable development branch of the ViciDial codebase, currently known as the 2.2.0 branch:

http://www.vicidial.org/VICIDIALwiki/ti ... VN%3Ahowto
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