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Cust Time on AGENT CRM

PostPosted: Thu Aug 27, 2009 12:30 pm
by joylovebasu
I see there is something called Cust Time..

It should show customer timing as per timezone ?

If so , in my system it just shows my local timing... Why is it so ?

PostPosted: Mon Aug 31, 2009 11:51 am
by joylovebasu
Any Idea ?

PostPosted: Mon Aug 31, 2009 3:04 pm
by mflorell
Are you populating the phone_code field when you load leads?

PostPosted: Mon Aug 31, 2009 3:05 pm
by joylovebasu
No.

If it need to get populated, then how to do it ?

Phone_code means first 3 digits of phone numbers ?

PostPosted: Mon Aug 31, 2009 3:12 pm
by mflorell
phone_code is the country code that you are dialing:
1 - USA and Canada
44- UK
etc...

it is not the first 3 digits of the phone number