I have 10 agents dialing and when they find any customer interested they want to transfer the call to the 2 verifiers who can verify it and update the records.
Any clue how to do it ?
Call Transfrered to Verifiers
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Call Transfrered to Verifiers
by joylovebasu » Thu Aug 27, 2009 12:31 pm
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VERSION: 2.0.5-173
BUILD: 90320-0424
VERSION: 2.0.5-173
BUILD: 90320-0424
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Do this
by eliasferreyra » Mon Aug 31, 2009 8:23 pm
You have to select AGENTDIRECT as the transfer group and use the local closer button.
“Better to remain silent and be thought a fool than to speak out and remove all doubt.”
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