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Call Transfrered to Verifiers

PostPosted: Thu Aug 27, 2009 12:31 pm
by joylovebasu
I have 10 agents dialing and when they find any customer interested they want to transfer the call to the 2 verifiers who can verify it and update the records.

Any clue how to do it ?

PostPosted: Fri Aug 28, 2009 1:21 am
by mflorell
read the manual

Do this

PostPosted: Mon Aug 31, 2009 8:23 pm
by eliasferreyra
You have to select AGENTDIRECT as the transfer group and use the local closer button.
:D