Page 1 of 1

Inbound Call Logs

PostPosted: Tue Sep 01, 2009 10:39 am
by chill_master
Does Vicidial record inbound call logs? Like phone numbers of the caller? :?:

PostPosted: Tue Sep 01, 2009 10:58 am
by mflorell
It can, depending on how you are setting it up.

PostPosted: Tue Sep 01, 2009 11:22 am
by chill_master
Hey Mat,

Thanks for the quick response.

What do you mean setup? I mean I understand that depends on my setup, but can you give me some specifics, like what to look for?

PostPosted: Tue Sep 01, 2009 11:25 am
by chill_master
what I did so far is login to mysql and pull out the records in vicidial_closer_log.

PostPosted: Tue Sep 01, 2009 5:13 pm
by mflorell
admin.php version?

How are you routing your calls when they come into Asterisk?

PostPosted: Thu Sep 03, 2009 9:58 am
by chill_master
VERSION: 2.0.5-173

Queue Priority is even.
Next Agent Call is oldest_call_finish.

PostPosted: Thu Sep 03, 2009 10:10 am
by chill_master
I'm using the DID routing process.

exten => _X.,1,AGI(agi-DID_route.agi).

and let the script take over.

PostPosted: Fri Sep 04, 2009 9:29 am
by mflorell
At some point in the lsat few months I added a vicidial_did_log, not sure if that version has it or not.

PostPosted: Tue Sep 08, 2009 11:14 am
by chill_master
I've seen it now. I will still have to comprehend this one. Will there be a reporting link in the future?

PostPosted: Tue Sep 08, 2009 5:31 pm
by mflorell
SVN trunk has this now.