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Best auto dial mode for 5-10 agents

PostPosted: Fri Sep 04, 2009 6:04 am
by webgurru
Hi All,

I want to ask what are the best Outbound only Auto Dialling settings (RATIO, ADAPT_*) for 5-10 agents (Latest Vicidialnow).

Best regards,

PostPosted: Fri Sep 04, 2009 9:30 am
by mflorell
Can't really give you a straight answer to that. It depends on your leads, the pitch and your agents. You need to figure out the best method for yourself.