Lead redialing itself
Posted: Sat Sep 05, 2009 9:54 amHi all, after taking an inbound call, the lead of the particular number have just taking redial itself thereby showing another incoming number wish its not real, can anybody help pls.
what dial status's do you have for your campaign?
what is the dial status of the lead that redials itself?
have you verified that the lead is not listed more than once in your list?
is it possible that your system is dialing the "alt-number" or "address3" number for the lead?