Agent and Admin time clock

[john_usc]

I have a 2 hour difference between agent and admin time clock. Why could that be. Its a default vicidial installation.

VERSION: 2.0.5-173
BUILD: 90320-0424

Thanks

[mflorell]

You are going to need to provide more information and examples of what you are referring to exactly.

[john_usc]

thank you for your reply

I was having the problem of time when the agent will logon to the agent screen, it has a different time than that of the admin's screen time. There is a 2 hours difference.

However no I even have a serious problem. I changed the server ip address in admin server section and ran update_ip_address but now the agent screen would not log on any agent on that server.
It says that no sessions are available. How to I change astgui IP address? thanks

[mflorell]

for time differences make sure you check:
- clock on the agent machine
- clock on the server
- timezone settings on all machines.
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