Problem with call recording playback.
Posted: Tue Oct 13, 2009 6:06 pm
Hi Guys,
Sorry if this ones a bit dumb. I have set call recording to 'All Force' in Campaign settings. However I cannot find anywhere to replay the calls from. Have had a look at the mannual but can't find anything. Have had a look on the forum and have saw a few simlar issues on this. Reply to one was "Try <yourserverip/recordings> I have attempted this by putting the same into my browser but getting the following:
Forbidden
You don't have permission to access /recordings on this server.
Thats with me logged in as admin.
Have seen a few other people state various commands but I'm green to all of that.
Is there anywhere from with the admin/managers login where recorded calls can be located? Any user report or campaign report from where they can be picked up?
Any help with this most appriciated.
Sorry if this ones a bit dumb. I have set call recording to 'All Force' in Campaign settings. However I cannot find anywhere to replay the calls from. Have had a look at the mannual but can't find anything. Have had a look on the forum and have saw a few simlar issues on this. Reply to one was "Try <yourserverip/recordings> I have attempted this by putting the same into my browser but getting the following:
Forbidden
You don't have permission to access /recordings on this server.
Thats with me logged in as admin.
Have seen a few other people state various commands but I'm green to all of that.
Is there anywhere from with the admin/managers login where recorded calls can be located? Any user report or campaign report from where they can be picked up?
Any help with this most appriciated.