vicidial.org

Hi,

I just finished installing vicidialnow, but i have some problems to configure it for my usage. It is for an enterprise 's project for a call center here in France, and I need to configure vicidialnow to use it in France with France numbers and international numbers.

Could anyone help me for the configuration of vicidialnow and the dial plan; please ???

It's urgent, please.

I have this week-end to make it perfectly working, so please help me...

THANKS.

hi

download this and follow it step by step
http://carlo.taguinod.net/vicidialnow/v ... -guide.pdf

hi,

I already followed this tuto, but unfortunetly it didn't work at all.
I have an error message said that the nimber I calling is not available.

So I want to transform all the number in this tuto into France number, because I'm in france et 'll make call in france.

Thanks

hi tweek,

maybe you should post some of your configuration so that we can see it

hi chev,
just read your message.

I need to reinstall vicidialnow because of unclear configuration files.

As soon as i finishe i'll post my configuration file.

Thanks

hi ,

I just installed my new vicidialnow.

where do i create trunk ? in sip.conf ? or in sip-vicidial.conf via the web-admin console "carrier"?

I think the creation of users will be made via the the web-admin console to sip-vicidial.conf.

and what about the extensions-vicidial.conf & extensions.conf ? about the dial plan ?

thanks you .

vicidialnow ce 1.2 final, just installed

Have you read the full ViciDial Manager Manual?

Have you followed all of the tutorials?

i have the free sample version and it's not complet.

i read all tuto i found but i couldn't dial with vicidial; have this message" that this is not a valid extension".

i don't know what to do .

please help!

Hi t-week,

Are you using SIP or telco lines to dial?

Best regards,

i am using SIP

i can dial using the phone alone but couldn't with vicidial.

if you're ok you can send me a msg via hotmail (my login esianyo) and i'll give you an authorization to access my pc,

Hi t-week,

PM your remote details and I'll login and try to fix.

Best regards,

t-week wrote:i am using SIP

i can dial using the phone alone but couldn't with vicidial.

if you're ok you can send me a msg via hotmail (my login esianyo) and i'll give you an authorization to access my pc,

thanks for your reply

i am leaving the office
i'll recontact you 2morrow to give you the remote details, but in private i think .

thanks

hi webguru,

Give me a rdv for tomorrow

Still have some troubles with vicidial.

I use teamviewer for remote desktop.

Thanks for your help.

webgurru wrote:Hi t-week,

PM your remote details and I'll login and try to fix.

Best regards,

t-week wrote:i am using SIP

i can dial using the phone alone but couldn't with vicidial.

if you're ok you can send me a msg via hotmail (my login esianyo) and i'll give you an authorization to access my pc,