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Unable to connect call to logged in agent

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Unable to connect call to logged in agent

Postby ramaseshi » Tue Nov 03, 2009 7:20 am

Hi

I have configured SIP trunk at Carriers and leads are loaded.

Agent is logged into campaign waiting for calls, dial method is ratio and dial level 1.

Here it is able to dial leads through sip trunk but after call is answered it is connectiong to available agent.

Somebody please help asap.

I used latest vicidilalnow ISO.

Here are logs

; WARNING- THIS FILE IS AUTO-GENERATED BY VICIDIAL, ANY EDITS YOU MAKE WILL BE LOST
TESTSIPTRUNK = SIP/1159034059

[vicidial-auto]
exten => h,1,DeadAGI(agi://127.0.0.1:4577/call_log--HVcauses ... ----------)

; Local Server: 10.10.1.101
exten => _010*010*001*101*.,1,Goto(default,${EXTEN:16},1)
; VICIDIAL Carrier: SIPEXAMPLE - TEST SIP carrier example
exten => _9XXXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _9XXXXXXXXXXX,2,Dial(${TESTSIPTRUNK}/${EXTEN:2},,tTor)
exten => _9XXXXXXXXXXX,3,Hangup


== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing AGI("Local/919723251701@default-3cb1,2", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing Dial("Local/919723251701@default-3cb1,2", "SIP/1159034059/9723251701||tTor") in new stack
-- Called 1159034059/9723251701
-- SIP/1159034059-08a7b2c8 is ringing
vici*CLI> sip debug
SIP Debugging enabled
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
OPTIONS sip:122.169.244.154:5062 SIP/2.0
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0
From: sip:voicenetwork.ca;tag=7e9fe397
To: sip:122.169.244.154:5062
Call-ID: 0b987413-d4c1ff51-f87b72@64.34.135.88
CSeq: 1 OPTIONS
Content-Length: 0


--- (7 headers 0 lines) ---
Looking for s in default (domain 122.169.244.154)
Transmitting (NAT) to 64.34.135.88:5060:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0;received=64.34.135.88
From: sip:voicenetwork.ca;tag=7e9fe397
To: sip:122.169.244.154:5062;tag=as2bed81ae
Call-ID: 0b987413-d4c1ff51-f87b72@64.34.135.88
CSeq: 1 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0


---
Destroying call '0b987413-d4c1ff51-f87b72@64.34.135.88'
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
OPTIONS sip:122.169.244.154:5062 SIP/2.0
Via: SIP/2.0/UDP 74.51.40.188:5060;branch=0
From: sip:voicenetwork.ca;tag=0fb443c2
To: sip:122.169.244.154:5062
Call-ID: eb878df2-1704fac-fa0401@74.51.40.188
CSeq: 1 OPTIONS
Content-Length: 0


--- (7 headers 0 lines) ---
Looking for s in default (domain 122.169.244.154)
Transmitting (NAT) to 64.34.135.88:5060:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 74.51.40.188:5060;branch=0;received=64.34.135.88
From: sip:voicenetwork.ca;tag=0fb443c2
To: sip:122.169.244.154:5062;tag=as231d65d2
Call-ID: eb878df2-1704fac-fa0401@74.51.40.188
CSeq: 1 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0


---
Destroying call 'eb878df2-1704fac-fa0401@74.51.40.188'
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
OPTIONS sip:122.169.244.154:5062 SIP/2.0
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0
From: sip:voicenetwork.ca;tag=d4afe397
To: sip:122.169.244.154:5062
Call-ID: 0b987413-3bc1ff51-597b72@64.34.135.88
CSeq: 1 OPTIONS
Content-Length: 0


--- (7 headers 0 lines) ---
Looking for s in default (domain 122.169.244.154)
Transmitting (NAT) to 64.34.135.88:5060:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0;received=64.34.135.88
From: sip:voicenetwork.ca;tag=d4afe397
To: sip:122.169.244.154:5062;tag=as1cdf44f8
Call-ID: 0b987413-3bc1ff51-597b72@64.34.135.88
CSeq: 1 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0


---
Destroying call '0b987413-3bc1ff51-597b72@64.34.135.88'
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
OPTIONS sip:122.169.244.154:5062 SIP/2.0
Via: SIP/2.0/UDP 74.51.40.188:5060;branch=0
From: sip:voicenetwork.ca;tag=65c443c2
To: sip:122.169.244.154:5062
Call-ID: eb878df2-7d04fac-5b0401@74.51.40.188
CSeq: 1 OPTIONS
Content-Length: 0


--- (7 headers 0 lines) ---
Looking for s in default (domain 122.169.244.154)
Transmitting (NAT) to 64.34.135.88:5060:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 74.51.40.188:5060;branch=0;received=64.34.135.88
From: sip:voicenetwork.ca;tag=65c443c2
To: sip:122.169.244.154:5062;tag=as5a9b3e77
Call-ID: eb878df2-7d04fac-5b0401@74.51.40.188
CSeq: 1 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0


---
Destroying call 'eb878df2-7d04fac-5b0401@74.51.40.188'
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.1.101:5060;received=122.169.244.154;branch=z9hG4bK136565f1;rport=5062
Record-Route: <sip:64.34.135.88;lr;ftag=as2e83223c>
From: "V1103071020000000009" <sip:1159034059@10.10.1.101>;tag=as2e83223c
To: <sip:9723251701@sipgw.voicenetwork.ca>;tag=as39f1317d
Call-ID: 22f638b023565a0e657772372054cd2f@10.10.1.101
CSeq: 103 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact: <sip:9723251701@74.51.38.156>
Content-Type: application/sdp
Content-Length: 240

v=0
o=root 30331 30331 IN IP4 74.51.38.156
s=session
c=IN IP4 74.51.38.156
t=0 0
m=audio 13164 RTP/AVP 0 101
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=silenceSupp:off - - - -
a=ptime:20
a=sendrecv

--- (13 headers 12 lines) ---
Found RTP audio format 0
Found RTP audio format 101
Peer audio RTP is at port 74.51.38.156:13164
Found description format PCMU
Found description format telephone-event
Capabilities: us - 0xc (ulaw|alaw), peer - audio=0x4 (ulaw)/video=0x0 (nothing), combined - 0x4 (ulaw)
Non-codec capabilities: us - 0x1 (telephone-event), peer - 0x1 (telephone-event), combined - 0x1 (telephone-event)
list_route: hop: <sip:64.34.135.88;lr;ftag=as2e83223c>
set_destination: Parsing <sip:64.34.135.88;lr;ftag=as2e83223c> for address/port to send to
set_destination: set destination to 64.34.135.88, port 5060
Transmitting (NAT) to 64.34.135.88:5060:
ACK sip:9723251701@74.51.38.156 SIP/2.0
Via: SIP/2.0/UDP 10.10.1.101:5060;branch=z9hG4bK0d5168b7;rport
Route: <sip:64.34.135.88;lr;ftag=as2e83223c>
From: "V1103071020000000009" <sip:1159034059@10.10.1.101>;tag=as2e83223c
To: <sip:9723251701@sipgw.voicenetwork.ca>;tag=as39f1317d
Contact: <sip:1159034059@10.10.1.101>
Call-ID: 22f638b023565a0e657772372054cd2f@10.10.1.101
CSeq: 103 ACK
User-Agent: Asterisk PBX
Max-Forwards: 70
Remote-Party-ID: "V1103071020000000009" <sip:0000000000@10.10.1.101>;privacy=off;screen=no
Content-Length: 0


---
-- SIP/1159034059-08a7b2c8 answered Local/919723251701@default-3cb1,2
> Channel Local/919723251701@default-3cb1,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing Playback("Local/919723251701@default-3cb1,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
-- Executing AGI("Local/919723251701@default-3cb1,1", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("Local/919723251701@default-3cb1,1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing AGI("Local/919723251701@default-3cb1,1", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
OPTIONS sip:122.169.244.154:5062 SIP/2.0
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0
From: sip:voicenetwork.ca;tag=d1bfe397
To: sip:122.169.244.154:5062
Call-ID: 0b987413-38d1ff51-3a7b72@64.34.135.88
CSeq: 1 OPTIONS
Content-Length: 0


--- (7 headers 0 lines) ---
Looking for s in default (domain 122.169.244.154)
Transmitting (NAT) to 64.34.135.88:5060:
SIP/2.0 404 Not Found
Via: SIP/2.0/UDP 64.34.135.88:5060;branch=0;received=64.34.135.88
From: sip:voicenetwork.ca;tag=d1bfe397
To: sip:122.169.244.154:5062;tag=as1a9c3b6e
Call-ID: 0b987413-38d1ff51-3a7b72@64.34.135.88
CSeq: 1 OPTIONS
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Accept: application/sdp
Content-Length: 0


---
Destroying call '0b987413-38d1ff51-3a7b72@64.34.135.88'
vici*CLI>
<-- SIP read from 10.10.1.36:6762:



--- (0 headers 1 lines) ---
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing Hangup("Local/919723251701@default-3cb1,1", "") in new stack
== Spawn extension (default, 8368, 5) exited non-zero on 'Local/919723251701@default-3cb1,1'
-- Executing DeadAGI("Local/919723251701@default-3cb1,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
Scheduling destruction of call '22f638b023565a0e657772372054cd2f@10.10.1.101' in 32000 ms
set_destination: Parsing <sip:64.34.135.88;lr;ftag=as2e83223c> for address/port to send to
set_destination: set destination to 64.34.135.88, port 5060
Reliably Transmitting (NAT) to 64.34.135.88:5060:
BYE sip:9723251701@74.51.38.156 SIP/2.0
Via: SIP/2.0/UDP 10.10.1.101:5060;branch=z9hG4bK69f78685;rport
Route: <sip:64.34.135.88;lr;ftag=as2e83223c>
From: "V1103071020000000009" <sip:1159034059@10.10.1.101>;tag=as2e83223c
To: <sip:9723251701@sipgw.voicenetwork.ca>;tag=as39f1317d
Call-ID: 22f638b023565a0e657772372054cd2f@10.10.1.101
CSeq: 104 BYE
User-Agent: Asterisk PBX
Max-Forwards: 70
Remote-Party-ID: "V1103071020000000009" <sip:0000000000@10.10.1.101>;privacy=off;screen=no
Proxy-Authorization: Digest username="1159034059", realm="voicenetwork.ca", algorithm=MD5, uri="sip:9723251701@74.51.38.156", nonce="4af01ed204aea53e525915906b0152480573b414", response="1ea2b9ae22a570ec63dd1b64610caab4", opaque=""
Content-Length: 0


---
== Spawn extension (default, 919723251701, 2) exited non-zero on 'Local/919723251701@default-3cb1,2'
-- Executing DeadAGI("Local/919723251701@default-3cb1,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----30-----3") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --30-----3 completed, returning 0
vici*CLI>
<-- SIP read from 64.34.135.88:5060:
SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.10.1.101:5060;received=122.169.244.154;branch=z9hG4bK69f78685;rport=5062
Record-Route: <sip:64.34.135.88;lr;ftag=as2e83223c>
From: "V1103071020000000009" <sip:1159034059@10.10.1.101>;tag=as2e83223c
To: <sip:9723251701@sipgw.voicenetwork.ca>;tag=as39f1317d
Call-ID: 22f638b023565a0e657772372054cd2f@10.10.1.101
CSeq: 104 BYE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact: <sip:9723251701@74.51.38.156>
Content-Length: 0
ramaseshi
 
Posts: 25
Joined: Tue Sep 16, 2008 5:37 am
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Postby ramaseshi » Tue Nov 03, 2009 7:43 am

2009-11-03 6:46:19|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2009-11-03 6:46:19|VDfastAGI|begin|Perl Environment Dump:
2009-11-03 6:46:19|VDfastAGI|begin|0|--debug
2009-11-03 6:46:19|VDfastAGI|begin|AGI Environment Dump:
2009-11-03 6:46:19|VDfastAGI|begin| -- accountcode =
2009-11-03 6:46:19|VDfastAGI|begin| -- callerid = 0000000000
2009-11-03 6:46:19|VDfastAGI|begin| -- calleridname = V1103064618000000001
2009-11-03 6:46:19|VDfastAGI|begin| -- callingani2 = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callingpres = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callingtns = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callington = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- channel = Local/919723251701@default-7237,2
2009-11-03 6:46:19|VDfastAGI|begin| -- context = default
2009-11-03 6:46:19|VDfastAGI|begin| -- dnid = unknown
2009-11-03 6:46:19|VDfastAGI|begin| -- enhanced = 0.0
2009-11-03 6:46:19|VDfastAGI|begin| -- extension = 919723251701
2009-11-03 6:46:19|VDfastAGI|begin| -- language = en
2009-11-03 6:46:19|VDfastAGI|begin| -- network = yes
2009-11-03 6:46:19|VDfastAGI|begin| -- network_script = call_log
2009-11-03 6:46:19|VDfastAGI|begin| -- priority = 1
2009-11-03 6:46:19|VDfastAGI|begin| -- rdnis = unknown
2009-11-03 6:46:19|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log
2009-11-03 6:46:19|VDfastAGI|begin| -- type = Local
2009-11-03 6:46:19|VDfastAGI|begin| -- uniqueid = 1257248779.3
2009-11-03 6:46:19|VDfastAGI|begin|AGI Variables: |1257248779.3|Local/919723251701@default-7237,2|919723251701|Local|V1103064618000000001|
2009-11-03 6:46:19|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log|call_log|START|
2009-11-03 6:46:19|VDfastAGI|call_log|+++++ CALL LOG START : 2009-11-03 6:46:19
2009-11-03 6:46:19|VDfastAGI|call_log|Local Channel Line: 0|919723251701|
2009-11-03 6:46:19|VDfastAGI|call_log||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,start_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1257248779.3','Local/919723251701@default-7237,2','Local Channel Line','Local','10.10.1.101','919723251701','919723251701','2009-11-03 6:46:19','1257248779','','','','','V1103064618000000001')|
2009-11-03 6:46:19|VDfastAGI|begin|+++++++++++++++++ FastAGI Start ++++++++++++++++++++++++++++++++++++++++
2009-11-03 6:46:19|VDfastAGI|begin|Perl Environment Dump:
2009-11-03 6:46:19|VDfastAGI|begin|0|--debug

09-11-03 6:46:19|VDfastAGI|begin|AGI Environment Dump:
2009-11-03 6:46:19|VDfastAGI|begin| -- accountcode =
2009-11-03 6:46:19|VDfastAGI|begin| -- callerid = 0000000000
2009-11-03 6:46:19|VDfastAGI|begin| -- calleridname = V1103064618000000001
2009-11-03 6:46:19|VDfastAGI|begin| -- callingani2 = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callingpres = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callingtns = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- callington = 0
2009-11-03 6:46:19|VDfastAGI|begin| -- channel = Local/919723251701@default-7237,2
2009-11-03 6:46:19|VDfastAGI|begin| -- context = default
2009-11-03 6:46:19|VDfastAGI|begin| -- dnid = unknown
2009-11-03 6:46:19|VDfastAGI|begin| -- enhanced = 0.0
2009-11-03 6:46:19|VDfastAGI|begin| -- extension = h
2009-11-03 6:46:19|VDfastAGI|begin| -- language = en
2009-11-03 6:46:19|VDfastAGI|begin| -- network = yes
2009-11-03 6:46:19|VDfastAGI|begin| -- network_script = call_log--HVcauses--PRI-----NODEBUG-----66-----CHANUNAVAIL----------
2009-11-03 6:46:19|VDfastAGI|begin| -- priority = 1
2009-11-03 6:46:19|VDfastAGI|begin| -- rdnis = unknown
2009-11-03 6:46:19|VDfastAGI|begin| -- request = agi://127.0.0.1:4577/call_log--HVcauses ... ----------
2009-11-03 6:46:19|VDfastAGI|begin| -- type = Local
2009-11-03 6:46:19|VDfastAGI|begin| -- uniqueid = 1257248779.3
2009-11-03 6:46:19|VDfastAGI|begin|AGI Variables: |1257248779.3|Local/919723251701@default-7237,2|h|Local|V1103064618000000001|
2009-11-03 6:46:19|VDfastAGI|call_log|Process to run: |agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----66-----CHANUNAVAIL----------|call_log|END|
2009-11-03 6:46:19|VDfastAGI|call_log||CALL HUNG UP|
2009-11-03 6:46:19|VDfastAGI|call_log|URL HVcauses: |PRI|NODEBUG|66|CHANUNAVAIL|||
2009-11-03 6:46:19|VDfastAGI|call_log||1257248779.3|1257248779|
2009-11-03 6:46:19|VDfastAGI|call_log|QUERY done: start time = 1257248779 | sec: 0 | min: 0.00 |
2009-11-03 6:46:19|VDfastAGI|call_log||UPDATE call_log set end_time='2009-11-03 6:46:19',end_epoch='1257248779',length_in_sec=0,length_in_min=' 0.00',channel='Local/919723251701@default-7237,2' where uniqueid='1257248779.3'|
2009-11-03 6:46:19|VDfastAGI|call_log||DELETE from live_inbound where uniqueid='1257248779.3' and server_ip='10.10.1.101'|
2009-11-03 6:46:19|VDfastAGI|call_log|+++++ CALL LOG HUNGUP: |1257248779.3|Local/919723251701@default-7237,2|h|2009-11-03 6:46:19|min: 0.00|
2009-11-03 6:46:19|VDfastAGI|call_log|DEBUG: NODEBUG
ramaseshi
 
Posts: 25
Joined: Tue Sep 16, 2008 5:37 am
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