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SYSTEM API NOT ACTIVE

PostPosted: Mon Nov 23, 2009 7:54 pm
by Daphnee
Hi guys,



I am new in vicidialnow and need your help. Indeed, I installed vicidialnow from the CD including the Vtiger 5.0.3 but I upgraded vtiger to 5.0.4 and everything worked well but when I click a number of a contact from vtiger a windows pop up and said : SYSTEM API NOT ACTIVE. I checked the agent API doc but I can not figure out how to activate agent API.Please help me.



Thanks

Daphnee

PostPosted: Mon Nov 23, 2009 8:21 pm
by mflorell
Is it active in Admin -> System Settings in admin.php?

did you create a user just for Vtiger to use for the API?(as defined in the VTIGER.txt document)