Vicidial Now 1.3

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Vicidial Now 1.3

Postby kddacraker » Fri Nov 27, 2009 7:04 am

Hello,

Just installed 1.3, and configured carrier.

The calls are going fine if I call using soft phone.

But if I turns to Dialer mode ( Ratio or Manual )

its giving me following error :

Starting Local/8600051@default-6638,1 at default,12127773456,1 failed so falling back to exten 's'
== Starting Local/8600051@default-6638,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-6638,1
-- Executing Playback("Local/8600051@default-6638,1", "invalid") in new stack
-- Playing 'invalid' (language 'en')


:

Here are the carrier settings :

Carrier ID : test

Carrier Name: test

Registration String: register => user:password@ip:5060

Account Entry:
[ptech]
disallow=all
disallow=g729
disallow=g711
allow=ulaw
type=friend
username=user
secret=password
host=IP
dtmfmode=rfc2833

Protocol: SIP

Globals String: SIP = SIP/ptech

Dialplan Entry:
exten => _1XX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1XX.,2,Dial(${SIP}/${EXTEN:},,tTor)
exten => _1XX.,3,Hangup

exten => _XX.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _XX.,2,Dial(${SIP}/011${EXTEN:},,tTor)
exten => _XX.,3,Hangup


So I am confused where I am going wrong?

Also need to know if I need to dial for UK or AUS what should be my dial plan ?

Thanks
Kunal Deshmukh
Prerana Technologies
| Email: kunal@preranatechnologies.com ; kddacraker@gmail.com | skype: kddacraker |
| MSN: preranatechnologies@live.in | Mobile: +91 985 000 5522 |
***Open Source Rocks***
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Location: Nasik India

Postby gmcust3 » Fri Nov 27, 2009 11:05 am

GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby hammobru » Sat Nov 28, 2009 12:47 am

I am experiencing the same issue here, I have been trying to resolve for the last three days. I cant seem to figure it out. But I receive the exact same invalid response you get. I have 1.2 up and running and have no problems running up to 40 agents. configuiring multple carriers and customizing some pages. I am not one to post for help as my post numbers will show. I research and research. I am at a loss and need help with this too.

From what I see but dont know what it means or if it helps from the cli when looking at the 1.3 versus the 1.2 is that ist seems somewhere my agi script doesnt get executed. Normally I see n pink, executing agi..... Dial..... basically my dial plan. I've noticed the links seem to be broken from a few admin pages sending the pages back to the original agc instead ogc2 but I fixed those. I just cant figure why i cant configure my carrier. I have manually added them to the sip.conf and iax.conf and extensions.conf, disabled the vicidial-auto and still cant get it.

Thanks in advance for anyones help, I am sure it is probably something simple we are both missing.
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Postby gardo » Sat Nov 28, 2009 1:07 am

@kddacraker: What's the "Dial Prefix" set to on the campaign settings? Based on your Asterisk CLI, you haven't configured the correct dialplan.
http://goautodial.com
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