vicidial.org

I know this has been discussed several times on this forum but maybe I can get a little detailed help on this one. I've done the search but still confused.

I have 5 different sip trunks, each with its own user and password logins. Only one call at a time on each trunk allowed by the carrier. I have 5 agents and I want the campaign to use all trunks available, in a failover fashion when dialing out. So if trunk 1 is busy, it will try trunk 2, and if thats busy it will go on till it hits the last one.

Ive seen mflorell show a FAILOVER dailplan such as the following:

exten => _91NXXNXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_1.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_2.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_3.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_4.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_5.com)
exten => _91NXXNXXXXXXXX,n,Hangup


Is this correct for a failover type system? If so, I just dont understand where the @sbc.provider_1.com is defined. Is it in the sip.conf?

Can you show me the correct way to add SIP trunks in the [globals] section in the extension.conf?

Also, can you tell me how to properly input the trunks in the SIP.CONF so it will work correctly with the EXTENSION.CONF??

admin.php version and build?

Vicidialnow 1.2

The admin.php version can be found on the lower left corner of your admin page. Something like:

VERSION: 2.0.5-174
BUILD: 90522-0506

Oh, here it is.

VERSION: 2.0.5-173
BUILD: 90320-0424

Yes this can be used as a fail over if the first dial fails.

exten => _91NXXNXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_1.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_2.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_3.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_4.com)
exten => _91NXXNXXXXXXXX,n,Dial(SIP/${EXTEN1}@sbc.provider_5.com)
exten => _91NXXNXXXXXXXX,n,Hangup

How would you properly setup the "sbc.provider_5.com" part in the SIP.CONF?

Also, do I have to do anything special for the [global] trunks section in the EXTENSION.CONF

Maybe you can show me some examples of how that looks.

Thanks

In the [globals] section of the EXTENSIONS.CONF would this be acceptable:

SIPtrunk1=provider_1
SIPtrunk2=provider_2
SIPtrunk3=provider_3
SIPtrunk4=provider_4
SIPtrunk5=provider_5


And then have the trunks in SIP.CONF as this:

[provider_1]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=testSIPtrunk
secret=test
host=10.10.10.16
dtmfmode=inband
qualify=1000


[provider_2]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=testSIPtrunk
secret=test
host=10.10.10.16
dtmfmode=inband
qualify=1000


[provider_3]
disallow=all
allow=ulaw
allow=alaw
type=friend
username=testSIPtrunk
secret=test
host=10.10.10.16
dtmfmode=inband
qualify=1000

And so on...............

Is this OK for a Failover solution?

Hi: I hope all is well.

I'm using 2 GoAutoDial Servers. I was having no issues with below mentioned failover settings. Call was automatically going to carrier2 but now I have got a new carrier which offers me better rate but it doesn't support my current failover. Please guide:

Dialers:
VERSION: 2.4-309a
BUILD: 110430-1642
Asterisk 1.4.39.1-vici

FailOvers:
exten => _91XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91XXXXXXXXXX,n,Dial(SIP/Car1/${EXTEN:1},,tTor)
exten => _91XXXXXXXXXX,n,Dial(SIP/Car2/${EXTEN:1},,tTor)
exten => _91XXXXXXXXXX,n,Dial(SIP/Car3/${EXTEN:1},,tTor)
exten => _91XXXXXXXXXX,5,Hangup

this dial plan doesn't work but if I remove Car1 entry it works perfect. Please guide. Thanks