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Manual Call FAILS from Agent Portal !!

PostPosted: Fri Dec 04, 2009 6:05 pm
by gmcust3
Manual Call FAILS from Agent Portal :

Anyone faces this issue ?

If I try 100 calls, 30 goes and other 70 are blank !!

If I dial a number form the Portal and if it AM, dialer doesn't throw the call to an agent ?

PostPosted: Fri Dec 04, 2009 7:49 pm
by williamconley
what is your cli output while attempts fail?

PostPosted: Fri Dec 04, 2009 7:56 pm
by gmcust3
Log file will help ?

As it happens erratic way !!

If log, then which Log file ?

PostPosted: Fri Dec 04, 2009 8:05 pm
by williamconley
CLI

From Asterisk.
Code: Select all
OS PROMPT# asterisk -R

Asterisk Prompt> --output appears here--


PostPosted: Fri Dec 04, 2009 8:07 pm
by gmcust3
Agreed..

But out of 100, it happens in 70...

So, may be Asterisk log file will help ?

Kindly help me with the location for the log file !!

PostPosted: Fri Dec 04, 2009 8:28 pm
by williamconley
most linux distros keep logs in /var/log