I am totally LOST. I really need help regarding recordings.

[jingjong]

Hey every one. Hope everybody is having a great day today.

Currently our VicidialNow can record calls but it's in GSM format.

Is there any way that I can change the recording format to MP3?

Guys I am such a newbie...

Thanks in advance everyone....

[williamconley]

read the manual and check out your "crontab" entries. there are scripts which run to "mix" and/or "move" the files after recording. these are run by crontab. the scripts themselves have notes in them, as does the manual.

the manual, by the way, is required reading and is available on eflo.net. there is even a paid version which would allow you to (a) support the project and (b) learn more about the system likely saving yourself significantly more than the manual costs in time or fees.

enjoy.

[ykhan]

Follow these steps, on Linux prompt type (assuming you know Linux):

1. crontab -e
2. Change the line /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM to /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
3. Save and exit.

Thats it.

[gzpxyj]

Follow these steps, on Linux prompt type (assuming you know Linux):

1. crontab -e
2. Change the line /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --GSM to /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3
3. Save and exit.

Thats it.

Even though it was not my post, I appreciate very much for your direct answer to the question and show the steps.