CALL DROP
Posted: Mon Dec 28, 2009 6:23 amHI mflorell,
i am using vicidialnow1.2 CE and sangoma PRI card.mine is outbound callcenter and call flow is good .but very often my Asterisk stops and there fore i am restarting it with the command "asterisk" and then making the agents to login again.Since this happens four to five times a day it affects my productivity.
The error iam getting is
****************************************************
Executing DeadAGI("Local/78600056@default-f20f,1", "VD_hangup.agi|PRI-----DEBUG-----0---------------") in new stack
Dec 28 15:38:05 WARNING[21124]: channel.c:780 channel_find_locked: Avoided deadlock for '0x9031018', 9 retries!
*************************************************
The dead -lock error comes very often on the asterisk CLI but the CPU load is only 6% for 25 agents.
when i monitor regularly through TOP command i see that asterisk or mysql usage is not more that 50%
my dialplan is
*********************************
exten => _X.,1,Set,CALLERID(number)=44668xxxxx
exten => _X.,n,Monitor(gsm,${TIMESTAMP}_${EXTEN}_${CALLERID(num)})
exten => _X.,n,AGI(call_log.agi,${EXTEN})
exten => _X.,n,Dial(Zap/g0/${EXTEN},,tTo);
exten => _X.,n, Hangup();
******************************************************
as mentioned in some posts will set ,CALLERID command will stop asterisk an d make vicidial die.
But my provider allows call only with the callerID set.
please help me to find why Asterisk is stopping.
i am using vicidialnow1.2 CE and sangoma PRI card.mine is outbound callcenter and call flow is good .but very often my Asterisk stops and there fore i am restarting it with the command "asterisk" and then making the agents to login again.Since this happens four to five times a day it affects my productivity.
The error iam getting is
****************************************************
Executing DeadAGI("Local/78600056@default-f20f,1", "VD_hangup.agi|PRI-----DEBUG-----0---------------") in new stack
Dec 28 15:38:05 WARNING[21124]: channel.c:780 channel_find_locked: Avoided deadlock for '0x9031018', 9 retries!
*************************************************
The dead -lock error comes very often on the asterisk CLI but the CPU load is only 6% for 25 agents.
when i monitor regularly through TOP command i see that asterisk or mysql usage is not more that 50%
my dialplan is
*********************************
exten => _X.,1,Set,CALLERID(number)=44668xxxxx
exten => _X.,n,Monitor(gsm,${TIMESTAMP}_${EXTEN}_${CALLERID(num)})
exten => _X.,n,AGI(call_log.agi,${EXTEN})
exten => _X.,n,Dial(Zap/g0/${EXTEN},,tTo);
exten => _X.,n, Hangup();
******************************************************
as mentioned in some posts will set ,CALLERID command will stop asterisk an d make vicidial die.
But my provider allows call only with the callerID set.
please help me to find why Asterisk is stopping.