vicidial.org

Hello all!

We are using VNOW 1.3 CE with latest SVN trunk, Astgui is VERSION: 2.2.0-235 BUILD: 90930-2243 on Asterisk 1.2.30.2 for an inbound man dial campaign. When a call reaches 5 Min in queue (Client won't hire more agents) system plays (goodby) and drops the call.
Any ideas? Need me to post CLI example?

OOPS. Sorry, title should be Drop after 300 seconds. (I can't count)

check your ingroup drop call seconds (if it's at 300, you may consider raising it ... or changing the drop action to a secondary ingroup with a manager on it)

if not, post sample