Method for call flow tracking

Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo

Moderators: enjay, williamconley, Staydog, mflorell, MJCoate, mcargile, Kumba

Method for call flow tracking

Postby Nefariousparity » Sun May 31, 2020 8:50 pm

Hello, outside of maybe a packet capture, or sngrep. Is there a way to run a test to track the amount of time from when customer answers, passes through AMD, and agent says hello? And if so is there a way I can possible track that?

Is this performed int he AMD LOG report? Can someone help me understand how to read that?
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm

Re: Method for call flow tracking

Postby carpenox » Sun May 31, 2020 10:32 pm

couldnt you do that though the asterisk cli using sip debug? i mean it would be alot to sift thru but just to get an idea?
Alma Linux 9.4 | SVN Version: 3889 | DB Schema Version: 1721 | Asterisk 18.21.1 | PHP8
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WA: +19549477572
GC: https://join.skype.com/ujkQ7i5lV78O | DC: https://discord.gg/DVktk6smbh
carpenox
 
Posts: 2418
Joined: Wed Apr 08, 2020 2:02 am
Location: St Petersburg, FL

Re: Method for call flow tracking

Postby Kumba » Mon Jun 01, 2020 4:22 pm

AMD all happens after the SIP 200 OK. There's no SIP status that will tell you what AMD is and isn't doing. You'd need to pull that directly from the Asterisk CLI or logs.
Kumba
 
Posts: 939
Joined: Tue Oct 16, 2007 11:44 pm
Location: Florida

Re: Method for call flow tracking

Postby Nefariousparity » Wed Jun 03, 2020 1:02 pm

Kumba thank you.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm


Return to ViciBox Server Install and Demo

Who is online

Users browsing this forum: No registered users and 56 guests