Can't choose Allow Inbound and Blended

[jselvin]

Hi,

When I select Allow Inbound and Blended in admin and press submit - it doesn't register, as you can see in the SQL - "allow_inbound='N'"

Why could this be? What have I forgotten?

ADMIN CHANGE LOG: Record Detail - 63

UPDATE vicidial_campaigns set campaign_name='Testkampanj' ,active='Y' ,dial_status_a='' ,dial_status_b='' ,dial_status_c='' ,dial_status_d='' ,dial_status_e='' ,lead_order='DOWN' ,allow_closers='Y' ,hopper_level='5' , auto_dial_level='0' , next_agent_call='longest_wait_time' , local_call_time='24hours' , voicemail_ext='' , dial_timeout='30' , dial_prefix='X' , campaign_cid='0855118002' , campaign_vdad_exten='8368' , web_form_address='VARhttp://www.eniro.se/query?search_word=--A--phone_number--B--&geo_area=&what=all' , park_ext='' , park_file_name='' , campaign_rec_exten='8309' , campaign_recording='ONDEMAND' , campaign_rec_filename='AGENT_FULLDATE_CUSTPHONE' , campaign_script='' , get_call_launch='NONE' , am_message_exten='vm-goodbye' , amd_send_to_vmx='N' , xferconf_a_dtmf='' ,xferconf_a_number='' ,xferconf_b_dtmf='' ,xferconf_b_number='' ,lead_filter_id='NONE' ,alt_number_dialing='Y' ,scheduled_callbacks='Y' ,drop_action='MESSAGE' ,drop_call_seconds='5' ,safe_harbor_exten='8307' ,wrapup_seconds='0' ,wrapup_message='Wrapup Call' ,closer_campaigns='' ,use_internal_dnc='N' ,allcalls_delay='0' ,omit_phone_code='Y' ,dial_method='MANUAL' ,available_only_ratio_tally='N' ,adaptive_dropped_percentage='3' ,adaptive_maximum_level='3.0' ,adaptive_latest_server_time='2100' ,adaptive_intensity='0' ,adaptive_dl_diff_target='0' ,concurrent_transfers='AUTO' ,auto_alt_dial='NONE' ,agent_pause_codes_active='FORCE' ,campaign_description='Testar, testar, 123...' ,campaign_changedate='2010-05-15 06:12:53' ,campaign_stats_refresh='N' ,disable_alter_custdata='N' ,no_hopper_leads_logins='Y' ,list_order_mix='DISABLED' ,campaign_allow_inbound='N' ,manual_dial_list_id='998' ,default_xfer_group='---NONE---' ,xfer_groups='' ,queue_priority='50' ,drop_inbound_group='---NONE---' ,disable_alter_custphone='Y' ,display_queue_count='Y' ,manual_dial_filter='NONE' ,agent_clipboard_copy='NONE' ,agent_extended_alt_dial='Y' ,use_campaign_dnc='Y' ,three_way_call_cid='CAMPAIGN' ,three_way_dial_prefix='' ,web_form_target='vdcwebform' ,vtiger_search_category='LEAD' ,vtiger_create_call_record='Y' ,vtiger_create_lead_record='Y' ,vtiger_screen_login='Y' ,cpd_amd_action='DISABLED' ,agent_allow_group_alias='N' ,default_group_alias='' ,vtiger_search_dead='ASK' ,vtiger_status_call='Y' ,drop_lockout_time='0' ,quick_transfer_button='IN_GROUP' ,prepopulate_transfer_preset='N' ,drop_rate_group='DISABLED' ,view_calls_in_queue='ALL' ,view_calls_in_queue_launch='MANUAL' ,grab_calls_in_queue='Y' ,call_requeue_button='Y' ,pause_after_each_call='Y' ,no_hopper_dialing='N' ,agent_dial_owner_only='NONE' ,agent_display_dialable_leads='Y' ,web_form_address_two='' ,waitforsilence_options='' ,agent_select_territories='' ,crm_popup_login='N' ,crm_login_address='' ,timer_action='NONE' ,timer_action_message='' ,timer_action_seconds='-1' ,start_call_url='' ,dispo_call_url='' ,xferconf_c_number='' ,xferconf_d_number='' ,xferconf_e_number='' ,use_custom_cid='N' ,scheduled_callbacks_alert='NONE' ,queuemetrics_callstatus_override='DISABLED' ,extension_appended_cidname='N' ,scheduled_callbacks_count='ALL_ACTIVE' ,manual_dial_override='NONE' ,blind_monitor_warning='DISABLED' ,blind_monitor_message='Someone is blind monitoring your session' ,blind_monitor_filename='' where campaign_id='test'

Vicibox redux 0.19
VERSION: 2.4-254
BUILD: 100512-1615
asterisk 1.4.27.1

[mflorell]

Because your dial method is set to MANUAL, which does not allow inbound/blended. If you want to do Manual with inbound you need to use INBOUMD_MAN dial method. This is mentioned in the manager manual.