CallCard Feature

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CallCard Feature

Postby enavaro » Mon Apr 30, 2012 9:15 am

Can anyone guide me how to use this CallCard feature? On the CallCard Admin page there are fields which I do not have an idea what to put into.

Run:
Starting Batch:
IDs in Batch:
Starting Sequence:
Total:
Balance Minutes:
Initial Value:
Initial Minutes:
Purchase Order:
Printer:
DID:
In-Group:
Language:
Name:
Comment:

Another question, can we used this for outbound agents who leased on our call center for their outbound calls? As I looked at with callcard.txt document it stated to configure it in InGroups.

VERSION: 2.4-364a BUILD: 120409-1136 | Vicibox 64-bit 3.1.15 ISO | Asterisk 1.4.39.2 | No Additional Hardware Installed | Multi-server DB/Web + Asterisk
VicidialNow CE 1.3
Version: 2.0.5-174
Build: 90522-0506
Asterisk 1.2.30.2
enavaro
 
Posts: 43
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Location: Philippines

Re: CallCard Feature

Postby mflorell » Mon Apr 30, 2012 9:27 am

No, this is only for people calling into in-groups, and has nothing to do with deducting agent time for specific agents.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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