charudatta wrote:Sir I am New to VicidialNow
Installe trunk 2.4
Asterisk 1.2.30.2
My Serve Is IBM 1.8.Xenon 4 GB 72 GB
Audiocodec Mp124 with Hard phone
and VOip provider on IP based no user name no password
So i have to configure this
my mannula call works but no auto dial working
[tata]
host=ip provided
context=outbound
nat=yes
disallow=all
allow=g729
allow=alaw
allow=ulaw
dtmfmode=rfc2833
trustrpid=yes
sendrpid=yes
type=friend
fromdomain=ip provided
TATA=SIP/ip provided
Dial Plan
exten => _X.,1,AGI(
agi://127.0.0.1:4577/call_log)
exten => _X.,2,Dial(${TATA}/${EXTEN:1},,tTo)
exten => _X.,3,Hangup
no auto call
Audiocodec
has a global ip
Extension from 101 to 124
i m confused
and on my old voip provider i login it works autodial to but agent go on pause after an taking few call.
Agent are on resume but in Realtime they show on pasue or on dispo or on dead call for long time till they dont logoff nad login not getting call
1) you should open your own thread, as this is more of an installation issue and not an upgrade at all (unless this system was installed and working at an earlier version before you brought it up to 2.4, which i somehow doubt
)
2) when you post, please post your entire configuration including (but not limited to) your
installation method and OS with kernel or version, vicidial version
and build, asterisk version, telephony hardware (model number is helpful here),
cluster information if you have one, and whether
any other software is installed in the box.
Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X Build XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)
3) inside [tata]: "context=trunkinbound" (this context is only used on inbound calls, as [tata] is the outbound context! will come in handy when you try your first inbound call)
4) global variable should be TATA=SIP/tata (no ip here)
5) dial plan: use a sample provided or follow this advice: (NEVER use "_X." anywhere in a vicidial GUI interface dial plan, it overrides all other phone numbers and disables the system)
replace "_X." with "_9X." and use "9" as the dial prefix for the campaign. You may or may not need to change "EXTEN:1" to "EXTEN:2" depending on the digits required by the carrier. I'd need to know your country's dial pattern to get that.
Posted: Thu Mar 25, 2010 11:16 am