vicidial.org

Hello

I am using Vicibox 3.1.7 32bit
VERSION: 2.4-308 BUILD: 110129-1050


I have a outbound campaign that allows closers and a inbound group; user: iulian is on the outbound campaign and agent2 is in the group inbound and it's closer. When I make a transfer ... agent2 receive nothing and the client connection drops.


I used the same settings on vicibox 3.0.8 and worked ....

What I saw different in 3.1.7 was the timezone in php.ini set to US ... when I changed it it worked only for 1 call .

What I see in logs is

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2011-02-09 15:52:30|15:58:30|agi-VDAD_ALL_inbound.agi|--    VDAD get agent: |360|360|9|60|0E0|0E0|0|0|update of vla table: moorhousecloser|
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='176',uniqueid='1297266724.1228', channel='SIP/ccsip-000002a4', callerid='Y2091552300000000176', call_server_ip='192.168.4.74',comments='INBOUND' where status IN('CLOSER','READY') and lead_id<1  and campaign_id IN('outboundcamp') and closer_campaigns LIKE "% mcloser %" and last_update_time > '20110209155225'   order by random_id limit 1;|
2011-02-09 15:52:30|15:58:30|agi-VDAD_ALL_inbound.agi|NNNNN No available balance agent found


If I go to "Click here to see agents logged in to this inbound group" I can see the closer agent logged .





Any suggestion ? Can it be something related to the timezone ? Because I see in the mysql query : last_update_time

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[Feb 10 09:17:20]   == Spawn extension (default, 990009*mcloser**175**0040749045716*iulian**, 0) exited non-zero on 'SIP/ccsip-00000003'
[Feb 10 09:17:20]     -- Executing [990009*mcloser**175**0040749045716*iulian**@default:1] Answer("SIP/ccsip-00000003", "") in new stack
[Feb 10 09:17:20]     -- Executing [990009*mcloser**175**0040749045716*iulian**@default:2] AGI("SIP/ccsip-00000003", "agi-VDAD_ALL_inbound.agi|CLOSER-----LB-----CL_TESTCAMP-----7275551212-----Closer-----park----------999-----1") in new stack
[Feb 10 09:17:20]     -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Feb 10 09:17:20]   == Spawn extension (default, 990009*mcloser**175**0040749045716*iulian**, 2) exited non-zero on 'SIP/ccsip-00000003'
[Feb 10 09:17:20]     -- Executing [h@default:1] DeadAGI("SIP/ccsip-00000003", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack


Do the last thing in this thread:
http://www.vicidial.org/VICIDIALforum/v ... hp?t=15336

Hello

Yes

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zypper refresh && zypper up

Did the job !