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Load balancing outbound calls - 2 voip gateways
Posted:
Wed Feb 23, 2011 9:02 pmby randy_delgado_03
Good Day Everyone,
Has anyone tried to load balance the outbound calls, i mean example i have 2 vicibox voice gateways with 2 different ISP's connected to it, 50% of the outbound calls goes to 1st vicibox voice gateway and 50% goes to the 2nd ...
The setup im thinking is like having 4 vicibox servers, 1x WEB/DB, 1x Asterisk (as the main one where all the calls originate), and 2 Asterisk (as voice gateways where outbound calls are being forwarded).
Any thoughts would be greatly appreciated ...
Posted:
Thu Feb 24, 2011 10:32 amby williamconley
there's more than one way to do tht. you could avoid installing vicidial on the "outbound" servers completely (pure asterisk) and just use them as trunks ("carriers"), or you could configure as you described with three "dialers", but one for agents and two for trunks.
Posted:
Thu Feb 24, 2011 1:26 pmby randy_delgado_03
Thank you williamconley for being ever supportive.
If you dont mind, could you give me a little walk through (sample extension config) to forward calls from Agent Vicibox to 50/50 on 2 Vicibox Dialer ...
Thank you (^_^) ...
Posted:
Thu Feb 24, 2011 1:31 pmby williamconley
Absolutely ... just wait right here ...
(LOL)
Have you read the loadbalance documentation?
Posted:
Thu Feb 24, 2011 1:38 pmby randy_delgado_03
Thanks again williamconley.
I hav'nt yet looked into that. Where can i find that documentation?
Posted:
Thu Feb 24, 2011 2:01 pmby williamconley
you should familiarize yourself with several locations:
/usr/share/astguiclient
has lots of cool script in it. execute each with --help for simplistic directions, read them with nano for in-depth notes.
/usr/src/astguiclient/VERSION/docs
has way cool documentation files
vicidial manager's manual (paid version has extremely helpful IN-DEPTH information, well worth the $$ in regained time)
push a (?) button ... notice that the file that comes up has LOTS of help in it. copy it to disk and read through them all. very useful information on undocumented features (not yet in the manual)
Posted:
Thu Feb 24, 2011 2:54 pmby randy_delgado_03
Thank you for the great help williamconley, this solves my current situation.
Found the load balance manual and its really well documented.
Cheers (^_^)
Posted:
Thu Feb 24, 2011 2:56 pmby williamconley
even BETTER stuff in the manager's manual (the paid version has ... quite a bit of info, couple hundred pages worth). if you intend to make a living with this free software it's a worthy investment (in time saved alone!)
Posted:
Thu Feb 24, 2011 3:00 pmby randy_delgado_03
Got it williamconley, ill see to it that i get one. Currently i only use the low res manual for reference. Thank you again ...