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Outbound CallerID on call menu extension dials
Posted:
Wed Mar 23, 2011 1:37 amby thirdhatch
Hi, we are using a call menu option to send outbound calls to a certain number but all of our calls show up as 00000000 on the CDR's. How can I set the outbound callerID of the system when calling from a call menu?
Posted:
Wed Mar 23, 2011 3:55 pmby mflorell
You could set this through the Custom Dialplan Entry section for that Call Menu.
Posted:
Mon Apr 04, 2011 12:36 pmby thirdhatch
Thanks for the info Matt. I have enabled the custom dial plans on this server. Any guidance on what to enter here without breaking it? Is this something covered in the 2.2.1 Manager Manual?
Posted:
Mon Apr 04, 2011 12:55 pmby williamconley
do not change the callerid NAME only NUM.