vicibox 3.1.10 | VERSION: 2.4-309b |BUILD: 110430-1642 | 2span digium card
i am using vicibox for only incomming.
i have set the getcallLaunch to FORM in campaign.
calls are landing properly but the get call launch to form is not working.
whenever a call comes in the agent screen is ideal not redirecting to FORM tab..