NOthing showing on Real-Time Main Report

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NOthing showing on Real-Time Main Report

Postby navdeepthakur3 » Wed Sep 07, 2011 1:48 pm

NOthing is showing on Real-Time Main Report like calls today droped calls etc
Code: Select all
DIAL LEVEL:     1.000       TRUNK SHORT/FILL:     0 / 0        FILTER:     NONE      TIME:      2011-09-08 00:16:10
DIALABLE LEADS:     0        CALLS TODAY:     0        AVG AGENTS:     0.00        DIAL METHOD:     RATIO   
HOPPER ( min/auto ):     100 / 0        DROPPED / ANSWERED:     0 / 0      DL DIFF:     0.00        STATUSES:     B, DROP, CALLBK, NEW   
LEADS IN HOPPER:     0        DROPPED PERCENT:     0%       DIFF:     0.00%        ORDER:     DOWN   
NO LIVE CALLS WAITING
3 agents logged in         0 agents in calls        0 agents waiting       3 paused agents       0 agents in dead calls      0 agents in dispo     

VICIDIAL: Agents Time On Calls Campaign: |ALL-ACTIVE|            2011-09-08 00:16:10
+----------------+------------------------+-----------+----------+---------+------------+-------+------+------------------
| STATION        | USER  SHOW ID     INFO | SESSIONID | STATUS   | MM:SS   | CAMPAIGN   | CALLS | HOLD | IN-GROUP
+----------------+------------------------+-----------+----------+---------+------------+-------+------+------------------
| SIP/1202       | Shushant             + | 8600060   | PAUSED   |   78:25 | INTEH      | 28    |
| SIP/1208       | Jude Alexander Rozar + | 8600058   | PAUSED   |    9:39 | INTEH      | 16    |
| SIP/1209       | Nishant              + | 8600053   | PAUSED   |    0:33 | INTEH      | 50    |
[edited by williamconley for easier viewing]



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Postby williamconley » Wed Sep 07, 2011 7:35 pm

so after you finished your install, did you play with the admin->server settings or the admin->system settings ... did you change the ip address ...?
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Postby navdeepthakur3 » Thu Sep 08, 2011 10:48 am

no i didnt change the IP address after installation
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