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How it the new PENETRATION Column defined?

PostPosted: Mon Oct 17, 2011 1:21 pm
by skramer
What is the formula or definition for the new Status Column "PENETRATION" in Vicidial List/Campaigns.

PostPosted: Mon Oct 17, 2011 1:43 pm
by mflorell
it is based upon the COMPLETED status flag and the new Call Count Limit campaign setting.

PostPosted: Wed Jan 18, 2012 10:40 pm
by dspaan
Hi Matt,

Call Count looks like the max attempts we discussed in another thread.

I still don't understand what is meant with penetration, can you give an example?
I see the completed flags in the the statuses screen, what does it do?
For instance if i set the call count limit in the campaign to 5, what will happen if a lead is called for the fifth time? Which status will it get and how will it show up in the reports?