935 rtcp read too short error

Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo

Moderators: enjay, williamconley, Staydog, mflorell, MJCoate, mcargile, Kumba

935 rtcp read too short error

Postby richardroi » Thu Apr 26, 2012 7:02 am

Hello guys!
I am having this error when I dialout "935 rtcp read too short error". The call is connecting, the problem is, it is showing dead on monitoring and on agent side it shows call hangup even if the line is still active. I have read all old forums about this and nothing of them helped. I have 1 running server ( ASTERISK 1.2 UBUNTU VERSION: 2.0.5-174 BUILD: 90522-0506)with same SIP provider & it doesn't giving me this issue.

What could be the cause?
Please help!
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Single Server/ ISO Preload Install
Inbound/Blended
richardroi
 
Posts: 373
Joined: Mon Mar 21, 2011 7:20 pm

Re: 935 rtcp read too short error

Postby williamconley » Thu Apr 26, 2012 9:18 pm

Do you guys know each other? Wow.

viewtopic.php?f=4&t=25083
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20344
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: 935 rtcp read too short error

Postby richardroi » Fri Apr 27, 2012 3:53 am

hello william... yes... we are working on the same project :P . it cannot be the load because it is still on testing(only the two of us are logging in). even if we are using softphone only( not logged in on agent gui) cli is showing same error. tried ulaw no luck.
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Single Server/ ISO Preload Install
Inbound/Blended
richardroi
 
Posts: 373
Joined: Mon Mar 21, 2011 7:20 pm

Re: 935 rtcp read too short error

Postby williamconley » Fri Apr 27, 2012 9:30 am

turn off your firewall temporarily, see if that helps. then use the link i had in the other thread if that does not help.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20344
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: 935 rtcp read too short error

Postby richardroi » Mon Jul 16, 2012 10:32 pm

hello...firewall off, read all link in the other thread.
Still no GO.

any more ideas?
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Single Server/ ISO Preload Install
Inbound/Blended
richardroi
 
Posts: 373
Joined: Mon Mar 21, 2011 7:20 pm

Re: 935 rtcp read too short error

Postby williamconley » Mon Jul 16, 2012 11:00 pm

Describe your network. Question: you say you have another machine that does not experience this problem ... is it on the same network?

Have you compared your sip.conf settings between the two machines?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20344
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Re: 935 rtcp read too short error

Postby richardroi » Mon Jul 23, 2012 9:03 pm

Hi Matt,

We solved this issue by changing our carrier.

Thank you.
ViciBox v.5.0.2-130807 | BUILD: 130809-1410 | SVN Version: 2019 | Asterisk: 1.8.23-vici
64bit Single Server/ ISO Preload Install
Inbound/Blended
richardroi
 
Posts: 373
Joined: Mon Mar 21, 2011 7:20 pm


Return to ViciBox Server Install and Demo

Who is online

Users browsing this forum: No registered users and 35 guests