vicidial.org

Hello,

Thanks for new release of Vicibox!

Some errors and bugfix:

vibox-install:

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Changing password for cronarchive.
insserv: Service syslog is missed in the runlevels 4 to use service Vicidial
insserv: Service network is missed in the runlevels 4 to use service Vicidial
redirecting to systemctl
insserv: Note: sysvinit service apache2 is shadowed by systemd apache2.service,
Forwarding request to '/bin/systemctl --root / enable apache2.service'.
insserv: Forward service request to systemctl returned error status : 256
insserv: Service syslog is missed in the runlevels 4 to use service Vicidial
insserv: Service network is missed in the runlevels 4 to use service Vicidial
redirecting to systemctl
DBD::mysql::st execute failed: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'VALUES ('server', '192.168.99.9', 'Archive', 'cronarchive', 'xxxxxhardpasswordxxxx', '21', ''' at line 1 at /usr/local/bin/vicibox-install line 442, <STDIN> line 27.

FIX:
In file:
/usr/local/bin/vicibox-install

~@ line 440:

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               $stmtSQL="INSERT INTO `vicibox` (`server`, `server_ip`, `server_type`, `field1`, `field2`, `field3`, `field4`, `field5` VALUES ('$myname', '$TELarchiveip', 'Archive', '$TELarchiveuser', '$TELarchivepass', '$TELarchiveport', '$TELarchivedir', '$TELarchiveurl';";

should be:

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               $stmtSQL="INSERT INTO `vicibox` (`server`, `server_ip`, `server_type`, `field1`, `field2`, `field3`, `field4`, `field5`) VALUES ('$myname', '$TELarchiveip', 'Archive', '$TELarchiveuser', '$TELarchivepass', '$TELarchiveport', '$TELarchivedir', '$TELarchiveurl');";

Got it. I'll correct it and probably release v.4.0.1 over the weekend.

Hi,

Just want to share my experienced. I faced the same issue using "vicibox-install" command. What I do then " vicibox-express" instead since this is a single server.

I hope there is no issue with the express method as I am using it now with 20 agents for over 2 days now.

Thank you very much Kumba for the new Vicibox version

Just to clarify, if you are using vicibox-install to install an all-in-one server, you should not be selecting an archive server role.

Thank you for the clarification. I was indeed adding archive server role on my all in one server. But thanks to vicibox-express command I was able to move on. My server is been running for 3 days now with 20 agents using Manual Dial method and seems working smoothly.

Thanks, for new release and fix it.

P.S.: Could You also in future release make package 'vim-data' auto installed?

Sure. It will be added in the next build.

Wait a minute: Why can't I have archive in an all-in-one machine? I want that!

Strangely enough, I've had to set that up a few times through the years. Usually to allow another standalone to store recordings on this server (and mix in with the ones from this server) when a call center is using multiple standalone machines instead of a single cluster (to solve multi-tenant issues and ensure operation through redundancy).

another little fix for vicibox-install.pl (4.0.1)

the hostname taken from line 575 can't be longer than 10 chars otherwise
some queries will fail due to the wrong where clause.

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# Set-up some default variables so we have known values to work with
$myname=hostname;

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# Set-up some default variables so we have known values to work with
$myname=substr(hostname,0,10);

Hope this help!

you should post a diff to the Vicidial Issue Tracker (although this is Vicibox ... I still think it applies ...) and post a link here. Looks like the diff will be very short. LOL

andre wrote:another little fix for vicibox-install.pl (4.0.1)

the hostname taken from line 575 can't be longer than 10 chars otherwise
some queries will fail due to the wrong where clause.

Interesting, i've never ran into a hostname causing an issue and i've had some clients with long hostnames like 'mezzosoprano9'. Evidently that hostname describes a web server. Although 'optimusprime' was my personal favorite so far. Notable mentions go to 'mickeymouse', 'thethingwithallthestuff', and 'wtfomglol'.

If you can give me a scenario that reproduces this issue I can see about correcting it so that it's not limiting the hostname. The hostname is used to identify the server and some checks are built off of it in vicibox.