vicidial.org

Hello,

do you think its possible to have the DB and Web server part of a cluster install on one location and the asterisk on an other?

I Know i could just trunk the calls using an other asterisk on the remote location but i am trying to save some bandwith

Kind Regards,

possible, maybe. A good idea, no.

Latency will be a big problem, and any bandwidth issues will be amplified.

How about just hosting everything at a co-location center and just having the agents at your office?

thats the original plan. (hosting everything at a co-location center and just having the agents)

But i trying to find a way to utilize the phone service in the agents local site without sending it back and forward in the datacenter.

If you have enough bandwidth at the agent location, the servers should reside at the agent location instead of a colocation facility. This holds true even if you are using OUR colocation facility. (LOL) There is no reason to have the DB/Web servers remote when the agent location has enough bandwidth for all the calls. (with the sole exception of "peace of mind" knowing that your dialers are in the hands of professionals ... ie: no local IT personnel available!)

If the local location cannot handle ALL the calls (including the ones that have not yet answered ...), then your suggested scenario won't work as the Trunk Dialer initiates ALL the calls, not just the ones that get answered and end up at an agent.