Group ID or Group Name word work.
-Kind Regards
How to Capture Inbound Call Ingroup
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How to Capture Inbound Call Ingroup
by Nefariousparity » Mon Dec 29, 2014 9:00 pm
I am trying to capture via DISP CALL URL, when agent recieves inbound call, when he disposition it says what ingroup it came from?
Group ID or Group Name word work.
-Kind Regards
Group ID or Group Name word work.
-Kind Regards
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