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Problem with the Campaigns Main after new Installing

PostPosted: Sat Mar 26, 2016 1:10 pm
by antuan
Hello to everyone!

After installing 'Vicibox_v.6.0.x86_64-6.0.4.preload '
i run the choice vicibox-express. After completing setup i noticed that the choiceses from Campaigns Main were missing

Show Campaigns | Add A New Campaign | Copy Campaign | Real-Time Campaigns Summary

do you know anything about this problem?

VERSION: 2.12-544a
BUILD: 160325-1435

Also i noticed that the menu background had changed!

Re: Problem with the Campaigns Main after new Installing

PostPosted: Sat Mar 26, 2016 2:04 pm
by antuan
I just did add a new campaign with sql command and it worked normaly (i have access)

so the problem is with the buttons that are missing

Show Campaigns | Add A New Campaign | Copy Campaign | Real-Time Campaigns Summary

:(

help me...

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 10:24 am
by vipin
I am also facing this problem ,how can we resolve buttons issue,a learner can not add again and by sql.

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 10:41 am
by vipin
VERSION: 2.12-545a
BUILD: 160327-0145

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 1:28 pm
by antuan
vipin wrote:VERSION: 2.12-545a
BUILD: 160327-0145


which is your version in vicidialer?

6.x or 7.x?

my version is 6.4 and i have this problem.

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 3:43 pm
by antuan
I tryed to solve the problem by myself with installing vicibox 7.0.2
and the problem with the buttons that does not appear has not changed

do I do something wrong?

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 4:00 pm
by Kumba
This is a SVN bug, not a ViciBox bug. I've already let Matt know about the issue and he's going to look at it tonight.

In the meantime, you can downgrade to SVN revision 2491 to get things working. It looks like when he added the new sidebar and aesthetic improvements the campaign screen top bar got hidden. Where it was is where the "show active campaigns only" link is. You only need to downgrade the web server until he has a chance to fix it. There were no DB changed between SVN 2491 and 2496.

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 4:13 pm
by antuan
kumba thanksssssssssss! :)

downgrade svn ?
example ?

sorry :(

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 4:21 pm
by Kumba
Roughly:

cd /usr/src/astguiclient/trunk
svn up -r 2491
perl install.pl
(hit enter to everything it asks, until you get back to the command prompt)

Re: Problem with the Campaigns Main after new Installing

PostPosted: Mon Mar 28, 2016 4:32 pm
by antuan
now its ok
you are god!!!!!

Re: Problem with the Campaigns Main after new Installing

PostPosted: Tue Mar 29, 2016 3:55 pm
by Kumba
The SVN has already been patched for this issue. You can safely upgrade to the latest SVN now without issue.

Need to add new Voicemail file instead of vm-theperson

PostPosted: Mon Apr 18, 2016 5:30 am
by vipin
Hi,

I am trying to active No Agents No Queueing: Y and need to listen recorded vicemail to client ,when test inbound call its playing

- Executing [850266666666661438@default:1] Wait("SIP/115.114.XXX-00004c1d", "1") in new stack
-- Executing [850266666666661438@default:2] VoiceMail("SIP/115.114.XXX-00004c1d", "1438|u") in new stack
-- <SIP/115.114.XXX-00004c1d> Playing 'vm-theperson' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/1' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/4' (language 'en')
-- <SIP/115.114.XXXX-00004c1d> Playing 'digits/3' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'digits/8' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-isunavail' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-intro' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/1438/tmp/rSw7ch format: wav49, 0x1c8bdaa8
User hung up

i need to change vm-theperson for this ingroup.

Scratch Installation on centos 5.8

Vipin Pal

Re: Need to add new Voicemail file instead of vm-theperson

PostPosted: Mon Apr 18, 2016 11:25 pm
by williamconley
vipin wrote:Hi,

I am trying to active No Agents No Queueing: Y and need to listen recorded vicemail to client ,when test inbound call its playing

- Executing [850266666666661438@default:1] Wait("SIP/115.114.XXX-00004c1d", "1") in new stack
-- Executing [850266666666661438@default:2] VoiceMail("SIP/115.114.XXX-00004c1d", "1438|u") in new stack
-- <SIP/115.114.XXX-00004c1d> Playing 'vm-theperson' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/1' (language 'en')
-- <SIP/115.114.XXX-00004c1d> Playing 'digits/4' (language 'en')
-- <SIP/115.114.XXXX-00004c1d> Playing 'digits/3' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'digits/8' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-isunavail' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'vm-intro' (language 'en')
-- <SIP/115.114.-00004c1d> Playing 'beep' (language 'en')
-- Recording the message
-- x=0, open writing: /var/spool/asterisk/voicemail/default/1438/tmp/rSw7ch format: wav49, 0x1c8bdaa8
User hung up

i need to change vm-theperson for this ingroup.

Scratch Installation on centos 5.8

Vipin Pal

This post is about "Re: Problem with the Campaigns Main after new Installing". Which is not related to changing a voicemail prompt. Changing a VM prompt is a simple asterisk function in the comedian voicemail module. Also: vm-theperson is not related to an ingroup, but to the extension to which you forwarded the caller.