Vicibox 1O Cluster Recommendation
Posted: Thu Mar 30, 2023 8:31 pmHello,
For a call center to use Vicibox 10, what is the minimum hardware specs to use it as a cluster for the following needs:
- Up to 100 agents
- Dial method: autodial (ratio between 3 and 8 as needed)
- Recording: all force
- AMD: on
Now how many servers do I need, what every server will be used for (web, database, asterisk...) and what should be the minimum specs for every server.
Thank you.
For a call center to use Vicibox 10, what is the minimum hardware specs to use it as a cluster for the following needs:
- Up to 100 agents
- Dial method: autodial (ratio between 3 and 8 as needed)
- Recording: all force
- AMD: on
Now how many servers do I need, what every server will be used for (web, database, asterisk...) and what should be the minimum specs for every server.
Thank you.