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Survey Campaign Start - Recordings Path
Posted:
Mon Jul 20, 2009 3:48 pmby cottonking2000
We created a Survey.
We recorded messages via the KIAX softphone onto Asterisk for VICI
Where is the recorded message at?
Is there a default path for these recordings. The reason I ask, is becuase I need to put the recording into the survey - and remove the political sample.
Posted:
Mon Jul 20, 2009 6:25 pmby mflorell
How did you record the audio exactly?
Posted:
Mon Jul 20, 2009 7:18 pmby cottonking2000
Recorded through the extension option in Asterisk/Vicidial. It gives you prompts and you record. Then you get the 851xxxxx number.
"Another option for this message is
to use a ViciDial-attached phone to quickly record a prompt by dialing 8168 and following the
instructions to recording a message(the pin number is asks for is 4321). Once the message is recorded,
write down the prompt ID that it will read back to you (the prompt IDs start at 85100001) and simply
place the 7 + the prompt ID(like 785100008) into the "Answering Machine Message" field directly."
Posted:
Mon Jul 20, 2009 7:54 pmby mflorell
OK, and the 851xxxxx extensions are not working for you when you put them into the survey audio prompt fields?
Posted:
Mon Jul 20, 2009 8:14 pmby cottonking2000
Nope...I put a 7 infront of them
Posted:
Tue Jul 21, 2009 9:15 amby mflorell
Do they work without the 7?