Performance test
Posted: Thu Oct 08, 2009 10:24 pm
I try to conduct performance test on my lab vicidial & read PERFORMANCE_TESTING.TXT at /docs. I have some questions:
1. We should use remote agent to login extension "999999999999". But why we should let outbound connected call transfer to remote extension "999999999999" which is on control server instead of test server? Should agent answer connected call on extension 999999999999 on testing server & play conf music?
2. Should we use ratio or adapt type of campaign, how about the auto dial level? Is it very similar to the scenario which is auto dial out without live agent? Just let connected call transfer to agent extensions "999999999999" on the control server?
3. It is very strange. I tried to load performance test leads from performance_test_leads.txt (7.9M). It always return 14 records successful. It always load test_VICIDIAL_lead_file.txt which contain 14 records instead of file name I am specified.
Thanks for your help!
1. We should use remote agent to login extension "999999999999". But why we should let outbound connected call transfer to remote extension "999999999999" which is on control server instead of test server? Should agent answer connected call on extension 999999999999 on testing server & play conf music?
2. Should we use ratio or adapt type of campaign, how about the auto dial level? Is it very similar to the scenario which is auto dial out without live agent? Just let connected call transfer to agent extensions "999999999999" on the control server?
3. It is very strange. I tried to load performance test leads from performance_test_leads.txt (7.9M). It always return 14 records successful. It always load test_VICIDIAL_lead_file.txt which contain 14 records instead of file name I am specified.
Thanks for your help!