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admin task
Posted:
Thu Dec 24, 2009 7:06 amby issam123
Hello
How can I unlog an agent from the admin page and how can I record a call from campaign real time page in admin interface.
Thanks
Posted:
Thu Dec 24, 2009 9:11 amby mflorell
We recommend just recording all calls, if you are recording to RAM there will not be much added load, and you will not miss any of the conversation that you were wanting to record by having to click to start recording. As for logging just one agent out, you can do that in the User Status page.
Posted:
Thu Dec 24, 2009 10:04 amby issam123
Thanks for your response, we use the last vicibox and how can we know if we use ram drive for recording
Posted:
Thu Dec 24, 2009 2:06 pmby mflorell
post the output of this from the Linux CLI:
df -k
Posted:
Fri Dec 25, 2009 11:02 amby issam123
HELLO this is the cli output for df -k linux command :
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/mapper/localhost-root
67559048 45097576 19056672 71% /
varrun 1037668 180 1037488 1% /var/run
varlock 1037668 0 1037668 0% /var/lock
udev 1037668 52 1037616 1% /dev
devshm 1037668 0 1037668 0% /dev/shm
/dev/sda1 241116 44195 184473 20% /boot
tmpfs 1037668 0 1037668 0% /var/spool/asterisk/monitor
Thanks
Posted:
Sat Dec 26, 2009 7:30 amby mflorell
Yes, you are using a RAM drive to record on:
tmpfs 1037668 0 1037668 0% /var/spool/asterisk/monitor