Sorry, there are no available sessions GoAD 3.0RC1b

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Sorry, there are no available sessions GoAD 3.0RC1b

Postby Nefariousparity » Fri May 31, 2013 12:33 am

Hi, I recently had goautodial-64bit-ce-3.0-RC1b.iso installed on a dedicated server. First thing I did was change the time via These commands.
update_server_ip to my assigned static.

Then I did the time.

#!/bin/bash

# Version 0.1 . FJR . A script to Set up the date and time

service ntpd stop
ntpdate us.pool.ntp.org
hwclock -systohc

mv /etc/localtime /etc/localtime.bak
ln -s /usr/share/zoneinfo/America/Los_Angeles /etc/localtime

service ntpd start

What I don't get is I have a test server I installed locally without issue. And I have ten conferences in there. ON this dedicated COLO I'm paying for, did the same things, but there are no confrences?

Help me Obi Won Kenobi, your my only hope!
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
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Re: Sorry, there are no available sessions GoAD 3.0RC1b

Postby gardo » Fri May 31, 2013 2:14 am

You can easily configure the system date by running: "setup" or "system-config-date". There are a lot of HOWTOs in our Wiki on our website (http://goautodial.org).

In your dedicated COLO, did you install on a dedicated server or on a virtual machine?
http://goautodial.com
Empowering the next generation contact centers
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Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Re: Sorry, there are no available sessions GoAD 3.0RC1b

Postby Nefariousparity » Fri May 31, 2013 2:52 am

Hi Gardo. So I resolved my issue, and have done it on two machines now. First I will answer your question though.

This is a completely dedicated machine. Not a cloud, not a virtual machine.
1)First I ran update_server_ip in interactive mode.
2)Old ip "127.0.0.1Mask:2" ?? Weird, in all my installs.
3)New ip "8.8.8.8"

Then ran the script.

4) Next was run this little script. As I am west Coast US.
#!/bin/bash

# Version 0.1 . FJR . A script to Set up the date and time

service ntpd stop
ntpdate us.pool.ntp.org
hwclock -systohc

mv /etc/localtime /etc/localtime.bak
ln -s /usr/share/zoneinfo/America/Los_Angeles /etc/localtime

service ntpd start

5) Thinking I have done all the basic maintenance. I go to test a new agent, and bah. I get the Session not available. And it looks all wierd, with all the agent login and campaing stuff in the top left of the browser Except its very plain like a missing css file.
6) Logged into mysql and realized that my conferences table had that wierd ip still in it. Updated to my public ip and wallah!

Now I'm lined up for tomorrow, now if one of my carriers would hurry up and white list my ip's. LOL! Great work on 3.0 Looks amazing! Gives me something to tweak out and work on.
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm

Re: Sorry, there are no available sessions GoAD 3.0RC1b

Postby gardo » Sat Jun 01, 2013 2:32 am

That's good to hear. Finally had it figured out eh? :D

The reason for getting: 127.0.0.1Mask:2 is when you install GOautodial on a machine without an IP address. Running "update_server_ip" should do the trick.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Re: Sorry, there are no available sessions GoAD 3.0RC1b

Postby Nefariousparity » Sun Jun 02, 2013 12:40 am

So Gardo, I run yum-update on this machines. And the admin interface has a different time the the agent interface?
|| DB Schema Version: 1609 || Asterisk 11.25.1-vici || BUILD: 190902-0839 ||VERSION: 2.14-718a||SVN: 3133||10xTelephony||1x Database||1x Slave||1x Web||1x Archive||ViciBox v.8.0.1
Nefariousparity
 
Posts: 327
Joined: Wed Sep 12, 2012 7:01 pm


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