VICIDIAL PRERECORDED MESSAGE WITH CUSTOMER NAME

[celerity01]

I wanted to know how to setup vicidial message to play customer name.. FOR EXAMPLE: Hi, this is an important call for ______________ If you are not ____________ Please hang up Now

[mflorell]

You would first need to buy Cepstral TTS licenses for the expected number of concurrent calls that you expect to use, then you can use a Survey campaign with a TTS record defined with first_name and last_name variables and you can do this. We have a few clients doing something very similar to this.