Goautodial 3.0 user access for only reports

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 5:09 am

Hello,
i had created 1 user group that can see only reports of a particular campaign...the user have lvl 8 for access at admin pages...but he can see only reports of specific campaign (nice!!) but also he can see admin options (carrier, setting...etc). How can i block this?

Thanks
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby rrb555 » Tue Jun 11, 2013 8:41 am

set a user group
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 8:45 am

Thank,s for replay. I did it...but i cant find any options to set.......
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby rrb555 » Tue Jun 11, 2013 8:50 am

what user group does this level 8 user under to? he should not be under ADMIN. the carrier, settings,etc should also has an admin user group set to ADMIN
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 9:23 am

he is not in admin group..but under new user group create ad hoc...
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 9:56 am

nothing....if i assign at him level 8 he can modify sistem parameter...please could u explain me how i can create an user that can see only reports for a deteminate campaign? Thank u!!
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby rrb555 » Tue Jun 11, 2013 9:59 am

modify ADMIN INTERFACE OPTIONS:
One server that I am managing | Single Server | ViciBox Redux 6.0 | VERSION: 2.12-549a | BUILD: 160404-0940 | revision 2508| No other hardware
For help you can send me a direct email info@support.com.ph
rrb555
 
Posts: 585
Joined: Tue Feb 08, 2011 4:24 pm
Location: Quezon City, Philippines

Re: Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 10:56 am

sorry....where?
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby MarcoG » Tue Jun 11, 2013 11:19 am

ok sorry, i saw that.....it was all set at 0....but anyway the user can see all setting...but only report of specific campaign (i switched to 1 View Reports)
MarcoG
 
Posts: 11
Joined: Sun Jan 27, 2013 3:54 pm

Re: Goautodial 3.0 user access for only reports

Postby gardo » Thu Jun 13, 2013 1:15 pm

We are still working on the user/group level access and permission on different aspects of the GOadmin applications. This means that the Vicidial user permission doesn't do anything on the GOadmin application.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 27 guests