conference room connect tone.

[ckwall]

I want to have the agents hear some tone when they are connected to a person when in autodial mode. It works like it should with the default settings. But when I do some tests and auto dial my cell phone, as the person receiving the calls, I hear the tone too. Is there a way to correct that? I tried using the q option on the conference rooms in extensions.conf, but then my agents dont hear anything either. so they never hear the person say hello and then they hang up on us.

[mflorell]

You would have to alter the app_meetme.c code to get that kind of effect.

[ckwall]

so is that normal behavior for the person called to hear the tone?

[mflorell]

Yes it is normal behavior

[henry]

If anyone knows which modifications need to be made in app_meetme.c and can advise me I'll try to make the changes. Or, even better, if someone has already made these modifications and can send me the code then please pm me!

I think the conference enter tone could be off-putting for call recipients since they will instantly know that it is not a normal call before they even talk to an agent.

[mflorell]

I don't have a patch for this, but it should be possible. As for the tone being off-putting, I have not seen that as a complaint at any of the centers that I have set up.