Autodialing doesn't work

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Postby Op3r » Sat Mar 31, 2007 1:04 am

but it works on a different voip provider :(
Get paid for US outbound Toll Free calls. PM me.
Op3r
 
Posts: 1432
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby mflorell » Sat Mar 31, 2007 6:43 am

Not sure what to say, I noticed that it seems that the callerIDname is not showing up properly on your nonworking box:
AGI Tx >> agi_calleridname: unknown

For VICIDIAL to work, when the agi-VDADtransfer.agi script runs it has to be receiving the callerID name code or it will not be able to match the call up to a lead.
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby hotdog0627 » Sat Mar 31, 2007 5:31 pm

this is going to freak you out...

I changed the setting on astguiclient.conf of the VARDB_server to localhost, and it worked.

the machine I am setting up is single server, when I use an IP address instead of localhost i get that problem, when I used localhost, it just suddenly worked.

Is it faster for the call_log agi to access the db using "localhost" rather than an IP?
--- If it is, then the reason why its not transferring the call to the agent is that if the agi isnt finished, and the new extension was spawned, it will not find the record it was looking to transfer, coz it aint there yet (agi hasnt finished), so it drops the new spawned extension (then executes the deadAGI). Then the live call is transfered to 8365, and the agi-VDADtransfer.agi doesnt find what it was looking for also.

This will really give me a problem w/ a split server scenario using my gateway. I will test other gateway then... or have a long talk w/ current one... :)
hotdog0627
 
Posts: 58
Joined: Tue Feb 20, 2007 2:10 pm

Postby mflorell » Sat Mar 31, 2007 6:15 pm

What kind of IP address were you using? (NAT/loopback/real-world)?

Was your server directly on the internet or through a NAT?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby hotdog0627 » Sat Mar 31, 2007 6:37 pm

its a live IP, the server is directly connected to the internet.
hotdog0627
 
Posts: 58
Joined: Tue Feb 20, 2007 2:10 pm

Postby mflorell » Sat Mar 31, 2007 7:37 pm

Did you have any kind of firewall activated on the server at all?
mflorell
Site Admin
 
Posts: 18387
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby hotdog0627 » Mon Apr 02, 2007 5:45 am

no firewall, and SELinux disabled.
hotdog0627
 
Posts: 58
Joined: Tue Feb 20, 2007 2:10 pm

Previous

Return to Support

Who is online

Users browsing this forum: No registered users and 78 guests