Survey press 1 drop calls during transfer

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Survey press 1 drop calls during transfer

Postby fjeanmar » Fri Jul 05, 2013 10:17 pm

I installed goautodial 3.0 server. I setup a survey press 1 test campaign. When I test the campaign it will say it is transferring to a poll taker for more info and then 80% of the calls will hangup. Can anyone help?
fjeanmar
 
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Hi there

Postby johnpozycjo » Fri Jul 05, 2013 10:40 pm

I think that you have right.
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Re: Survey press 1 drop calls during transfer

Postby gardo » Sat Jul 06, 2013 4:06 am

Can you post your Asterisk CLI here?
http://goautodial.com
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Re: Survey press 1 drop calls during transfer

Postby williamconley » Sat Jul 06, 2013 1:24 pm

And your survey settings. And I note you say that 80% will hang up ... so 20% actually work? And where do they go exactly? Is it possible that you have a limit on the number of calls that can pass (are they sending to your cell phone or a call center in India?)

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